CIArb London HQ operations during COVID-19 pandemic

In light of the extraordinary circumstances brought about by the coronavirus pandemic, CIArb has undertaken a number of precautionary measures to protect the wellbeing of staff, members and the general public, which will have an effect on operations within departments of CIArb. Staff at CIArb headquarters in London are working remotely and further departmental changes are explained below.

Click here to view our up to date COVID-19 risk assessment. 

Education and Membership:

Measures include the regrettable postponement of courses and assessments at CIArb headquarters in London. Work will continue, and both the Education and Membership departments have adopted procedures to ensure that the disruption to these services remains minimal.

CIArb’s popular Online Introduction to ADR course will still provide those interested in becoming members with the opportunity to train; and its Membership department will continue to receive and process all membership applications and enquiries. CIArb has implemented virtual classroom software to enable it to deliver training online and, whilst the conditions subsist, CIArb’s assessments can be taken remotely. The Education and Training Team will liaise with all branches and candidates regarding alternative arrangements for global assessments, and will work closely with its branches on training too. Our Membership team remains available to answer all membership enquiries, with regards to matters such as applications, peer interviews and subscriptions. The contact details for the Education and Membership teams are:

Education and Training:

Telephone: + 44 (0) 20 7421 7439

Email: education@ciarb.org

Membership:

Telephone: + 44 (0) 20 7421 7447

Email: memberservices@ciarb.org

Dispute Appointment Service department:

Due to remote working conditions, we ask that all applicants to the Dispute Appointment Service submit their application forms electronically to das@ciarb.org.

Contact details: das@ciarb.org.

Marketing department:

For queries related to CIArb events and engagement please email Marketing at events@ciarb.org or marketing@ciarb.org.

Receipts and payments:

We ask that you refrain from sending any cheques or cash in the post, and instead make any required payments via bank transfer using the following details:

CIArb, HSBC Bank, 31 Holborn, London EC1N 2HR, United Kingdom.

Sort code: 40 05 03

Account number: 31288784

International Bank Account number (IBAN): GB75HBUK40050331288784

Branch identifier code: HBUKGB4B

Please make use of the reference field to enable finance to allocate the receipt.

Invoices for payment should be sent via electronic copy to apinvoices@ciarb.org. Please ensure a PO reference is included for prompt payment.

CIArb appreciates your cooperation during this uncertain time.

APAC

APAC Office staff are all working remotely until Tuesday 5 May.  

Email: stavalalan@ciarb.org 
Telephone: +65 69681598