Consumer Dispute Resolution Schemes

The Chartered Institute of Arbitrators Dispute Resolution Services provides a range of administered dispute resolution schemes for consumers who have service disputes.

These are funded so costs of application are low and provide a simple and speedy "documents only" way of resolving consumer disputes.

The schemes include an arbitration scheme for package holiday disputes, a conciliation and arbitration scheme for funeral disputes, an adjudication scheme for mobile phones and internet service disputes and a Scottish Fair Traders Scheme initiated by Trading Standards that operates within the Angus region of Scotland."

Click on the link for information about what may be available: Consumer Dispute Resolution Services

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