Personal bio
I am a dispute resolution professional with a background in housing advocacy, case management, and systems navigation. Over the years, I’ve facilitated the resolution of complex conflicts involving tenants, landlords, service providers, and public agencies—often in high-stakes or time-sensitive situations.
My approach is grounded in fairness, empathy, and accountability. I prioritize active listening and collaborative problem-solving, with a focus on sustainable outcomes that respect the dignity and needs of all parties involved. Whether managing informal negotiations or participating in structured mediation and arbitration processes, I work to de-escalate conflict and build consensus, even in emotionally charged or structurally imbalanced settings.
My experience spans disputes related to housing stability, benefits access, lease enforcement, and service coordination. I also bring a growing knowledge of cybersecurity and fraud prevention, which informs my understanding of disputes involving digital risk and compliance.
At the core of my work is a commitment to neutrality, transparency, and equity. I believe that effective dispute resolution doesn’t just solve problems—it restores trust, strengthens communication.