Personal bio
Professional Summary
Manoj Mathur is an independent expert witness specializing in technology and IT disputes. He combines 40 years of global IT delivery experience, a Bachelor of Law (2023), and an Engineering degree from BITS Pilani (1982). Manoj explains complex technical issues in simple terms and supports adjudicators, tribunals, lawyers, funders, and in-house counsel with clear, structured, and independent opinions. He has testified under cross-examination in a major BOOR/ITaaS dispute involving a top IT services company.
Core Expertise Areas
• Software performance, quality, and implementation disputes
• IT services contracts and SLA compliance
• ITaaS, BOOT/BOOR, BOT, Contingency, Fixed Fee, Time & Material and Managed Services delivery model disputes
• System integration and enterprise IT failures
• Data governance, migration, security, and operational issues
• Healthcare IT systems and clinical application integration
• Telecom systems, billing, OSS, and infrastructure projects
• e‑Governance project performance and public-sector IT failures
• Trademark and IP disputes involving Indian technology market perception
Value Offered
• Explains technical issues using technical, legal, and international experience
• Provides independent, evidence‑based expert opinions
• Links technology facts with legal duties and contract terms
• Brings insight from large programs across US, UK, Europe, Gulf, Africa, Asia, and India
• Understands cultural, delivery, and operational realities in long‑running IT programs
• Gives structured reports, clear reasoning, and tribunal‑ready clarity
Representative Experience
• Testified in arbitration led by a former Chief Justice of Mumbai High Court on BOOR/ITaaS model
• Assisted lawyers with technical case evaluation, document review, and expert reporting
• Led large IT programs including NHS UK (Connecting for Health)
• Managed software development, implementation, testing, and integration at scale
• Directed data migration, performance testing, and independent verification services
• Delivered telecom OSS/BSS, billing, and infrastructure systems in multiple countries
• Implemented major e‑Governance programs with significant public impact
Education
• Bachelor of Law (LL.B.), 2023
• B.E. (Hons), Mechanical Engineering, BITS Pilani, 1982
Engagement Approach
• Independent and objective analysis
• Structured review and clear reporting
• Early technical assessment support
• Ability to brief non‑technical legal teams
• Focus on clarity, evidence, and practical insight