The pandemic has accelerated the pace of technology adoption amongst mediators. For lack of alternatives, most mediators have become “online mediators”. It is arguable whether this shift can be hailed as transformative – yet we live in a world where transformation is necessary.
Are we, as mediators, merely updating? At long last catching up with the modern habits and expectations of dispute resolution stakeholders. Or, are we truly upgrading? Are we fully utilising the potential of technology to improve the mediation user experience? Are those changes deep enough for mediation to not only survive but to thrive in the 21st century?
Mediation Tech Tracker (MTT) provides a new mediator’s toolkit, fit for the digital economy and society. We aim to provide our followers with the relevant know-how on the intersection of mediation and technology.
This autumn, we’re bringing you insights and practical guides on the latest and most useful mediation tech. With support from expert guests, we’ll also look at the current best practices, changes and trends defining the future of mediation.
Between 12 October and 2 December 2021, you’re invited to join the journey to transforming your mediation practice by:
Thursday 14 Oct – Design Thinking in Mediation
Thursday 21 Oct – Building Your Mediation Practice in the Digital World
Thursday 28 Oct – Creating a great mediation client experience - UX/CX
Thursday 4 Nov – Robomediators? AI & Automation
Thursday 11 Nov – Apps & Tech Tools for Mediators
Thursday 18 Nov – New World, New Customers, New Mediators?
Thursday 25 Nov – Mediation Platforms
Thursday 2 Dec – The Way Forward in the New Normal