Introduction to Mediation (On-Demand)

The course will provide candidates with an introduction to the legal position of, and good practice and procedure in, Mediation.

From £125.00

Course Details

What is the aim of the course?

To provide an understanding of the general principles of Mediation and its relationship to other dispute resolution processes.  The course will provide candidates with an introduction to the legal position of, and good practice and procedure in, Mediation.

What are the learning outcomes?

On successful completion of this course candidates will be able to:

  • understand the background to Mediation,
  • describe the process and procedure of Mediation,
  • understand Mediation in the context of other forms of dispute resolution.

What is covered in the Syllabus?

  • The nature of conflict
  • How Mediation differs from other forms of conflict resolution
  • The principles of mediation
  • The Models of Mediation
  • The core skills of a Mediator
  • The structure of a Mediation meeting

How is the course delivered?

The course is delivered online and is self-paced. This means that candidates can study the available material at their own pace. This is an open-entry course. This means there is no specific start date.

How will I be assessed?

Assessment of this course is completed through an online multiple choice test accessed via LearnADR, Ciarb's online learning platform. Candidates will be given 28 days to complete and submit the assessment. Candidates must achieve a minimum overall mark of 55% to pass the course.


Results are made available to candidates immediately upon completion of the assessment.


The assessment fee is not included in the course fee. It must be registered and paid for separately.  The assessment fee is £72 inclusive of VAT.

What are the entry requirements?

There are no entry requirements. The course is intended for candidates who:

  • are new to the field of Mediation,
  • wish to learn more about Mediation and its benefits to users,
  • wish to become an Associate member of CIArb.


Candidates enrolling on any Ciarb course/assessment are required to ensure that their command of spoken and written English is adequate for the course/assessment for which they have applied. Ciarb does not require any evidence of this standard prior to enrolment on a course/assessment. However, it is the candidate's responsibility to ensure their English language skills are at a Professional Working Proficiency level, in order to meet the required standard when enrolling for any Ciarb course/assessment. It is recommended that candidates have achieved a standard that is, as a minimum, equivalent to the International English Language Testing System (IELTS) level 7 or a score of 94-101 in the Test of English as a Foreign Language (TOEFL) system. (Please note that we do not require an official IELTS or TOEFL result).


Please contact the British Council for further details on how to improve your English skills:

What is the course fee and what does it include?

The course fee is £125 inclusive of VAT.  The fee includes registration on the course, and access to the study materials. 

What happens when I register for the course?

Upon successful registration on the course, candidates will receive confirmation they are booked on the course.  Joining instructions and course materials will be available on LearnADR approximately 3 days after successfully booking and paying for the course.

What is Ciarb’s policy on cancellation of courses?

Ciarb reserves the right to cancel or change the date, venue or content of programmes and the names of speakers, lecturers and tutors.  Candidates will be provided with adequate notice of any change.  If Ciarb has to cancel a course, candidates will be provided with a full refund or the opportunity to transfer their registration to the next course.  Should a candidate wish to cancel/defer their registration of a course, notification must be received in writing to  Deferral charges apply.  Please refer to the Fee Terms and Conditions for full details.

What is my next step when I complete the course?

On successful completion of this course and its corresponding assessment, candidates:


  • will be awarded an Introductory Certificate,
  • may progress onto Module 1 of the Mediation Pathway,
  • will be eligible to apply for Associate grade membership of Ciarb and take advantage of a range of educational and professional benefits.
  • Candidates are only eligible to apply for the relevant membership grade for a maximum of 2 years after having successfully completed the course & assessment.