Product Recall Disputes

The Health and Safety Executive (HSE) is a UK Government executive responsible for the regulation and enforcement of workplace health, safety and welfare. 

In Northern Ireland, The Health and Safety Executive for Northern Ireland (HSENI) is the executive responsible for the promotion and enforcement of health and safety at work standards in Northern Ireland. 

Ciarb has been appointed as the dispute resolution service relating to recall notices served by the enforcing authority (HSE or HSENI) in respect of electrical equipment. 

In the event the enforcing authority has notified the operator of an intention to serve a recall notice, the operator may at any time prior to the service of the recall notice require the authority to seek the advice of such person as Ciarb determines on matters such as non-compliance and whether issue of a recall notice would be proportionate. 

Should the operator require the HSE or HSENI to seek advice from Ciarb, that operator is responsible for the fees, costs and expenses of Ciarb to appoint the neutral and for the appointed neutral to advise the enforcing authority. 

In addition to the above, Ciarb is named and can be approached for appointments relating to recall notices under a range of legislation: 

For further enquiries, please contact:

Ciarb Dispute Appointment Service

T: 0207 421 7455